Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

APPLE ID QUESTIONS FIASCO

I don't know my Apple ID security questions, I have an "alternative email" but I don't have a rescue email. What do I do?!?!?!

iOS 7

Posted on Mar 26, 2014 3:38 PM

Reply
1 reply

Mar 26, 2014 3:39 PM in response to lydiacn16

Alternatives for Help Resetting Security Questions and Rescue Mail


Due to recent changes in how Apple handles this issue, the most successful

option is #5, below.


1. Apple ID- All about Apple ID security questions.


2. Rescue email address and how to reset Apple ID security questions


3. Apple ID- Contacting Apple for help with Apple ID account security.


4. Fill out and submit this form. Select the topic, Account Security.


5. Call Apple Customer Service: Contacting Apple for support in your

country and ask to speak to Account Security.


Note: If you have already forgotten your security questions, then you cannot

set up a rescue email address in order to reset them. You must set up

the rescue email address beforehand.


How to Manage your Apple ID: Manage My Apple ID

APPLE ID QUESTIONS FIASCO

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.