My IPad will not turn on, despite charging all night and all day. The Apple pops up then goes away. What is wrong and how can I fix it?

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My IPad will not turn on, despite charging all night and all day. The Apple pops up then goes away. What is wrong and how can I fix it?

My IPad will not turn on despite charging all night and all day. The Apple pops on but then shuts off again. It does this over and over. How can I fix this and get it up and running again?

iPad 2, iOS 7.0.1

Posted on Mar 26, 2014 3:49 PM

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Answer 1

matt00

Level 5

4,041 points

Mar 28, 2014 12:09 PM in response to bellabeanbag

Hey bellabeanbag,

Thanks for the question. The following resource outlines troubleshooting steps if your iPad is not responding:

iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274

If iPad won't turn on, or the display stops responding

Follow these steps, testing after each:

1. Turn the iPad off and turn it on again. Press and hold the Sleep/Wake button on top of iPad for a few seconds, until a red slider appears. Then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

2. Reset iPad. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

[…]

If iPad still won't respond after you restore it

Follow these steps, testing after each:

1. If you receive an alert in iTunes while restoring your iPad, refer to this article for instructions on how to resolve common issues with updating and restoring.

2. If you cannot restore your iPad in iTunes, or if iTunes does not recognize the device, refer to this article for instructions on restoring using recovery mode.

Thanks,

Matt M.

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