HT201334: Apple Configurator: Enrolling devices in Profile Manager

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ihabamr
Level 1 (0 points)

Q: I've lost my password for my iclould And I can't reset it! how can I restore my iphone without it! ?

Hello all, I restored my iPhone , and in the begining i'm getting a trouble in setting up - and I got a problem that I forgot my iCloud password and I can't reset it, so how can I retore my iPhone without this activiation lock! ?

iPhone 5, iOS 7.1

Posted on Mar 26, 2014 4:54 PM

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ihabamr

Q: I've lost my password for my iclould And I can't reset it! how can I restore my iphone without it! ?

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  • by MrHoffman,

    MrHoffman MrHoffman Mar 26, 2014 7:23 PM in response to ihabamr
    Level 6 (15,637 points)
    Mac OS X
    Mar 26, 2014 7:23 PM in response to ihabamr

    Visit https://appleid.apple.com and reset your password.  

     

    If you don't have the ability to reset the AppleID password and are looking for a way to bypass the Activation Lock, visit the local Apple Store.

  • by ihabamr,

    ihabamr ihabamr Mar 27, 2014 10:25 AM in response to MrHoffman
    Level 1 (0 points)
    Mar 27, 2014 10:25 AM in response to MrHoffman

    i've nto ability ro reset the AppleID password !
    can you help me how to byass please..

  • by MrHoffman,

    MrHoffman MrHoffman Mar 27, 2014 12:21 PM in response to ihabamr
    Level 6 (15,637 points)
    Mac OS X
    Mar 27, 2014 12:21 PM in response to ihabamr

    Contact the seller to clear the activation lock, or contact Apple.  Only those folks can clear the activation lock. 

     

    Other than via Apple or via whoever that enabled the activation lock, there is no way to do what you are asking.  

     

    This situation and this design is quite intentional, too.  Far too many of these devices were being stolen.   A visit to the Apple store can check the serial numbers and purchase data and related, and that documentation can then allow the Apple folks to release the lock.

     

    If discussing this matter directly with the seller or with Apple representatives is not feasible, then this device is unfortunately now little more than an expensive "brick". 

     

    Sorry.

  • by ihabamr,

    ihabamr ihabamr Mar 28, 2014 6:47 AM in response to MrHoffman
    Level 1 (0 points)
    Mar 28, 2014 6:47 AM in response to MrHoffman

    How can I contact Apple to clear the activation lock! ?

  • by MrHoffman,

    MrHoffman MrHoffman Mar 28, 2014 8:11 AM in response to ihabamr
    Level 6 (15,637 points)
    Mac OS X
    Mar 28, 2014 8:11 AM in response to ihabamr

    Click the Support link in the extreme upper right of this web page, and follow the contact path for your particular location.