mzraejgray
Level 1 (0 points)

Q: My macbook is running very slow all of a sudden

m having the same issue. All at once my download speed, processing speed, everything turns into rainbow wheel. Heres my report:

 

 

Hardware Information:

          MacBook Pro (13-inch, Mid 2012)

          MacBook Pro - model: MacBookPro9,2

          1 2.5 GHz Intel Core i5 CPU: 2 cores

          4 GB RAM

 

Video Information:

          Intel HD Graphics 4000 - VRAM: 1024 MB

 

System Software:

          OS X 10.9.2 (13C64) - Uptime: 0 days 1:45:30

 

Disk Information:

          APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

                    EFI (disk0s1) <not mounted>: 209.7 MB

                    Macintosh HD (disk0s2) / [Startup]: 499.25 GB (102.07 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          MATSHITADVD-R   UJ-8A8

 

USB Information:

 

 

          Apple Inc. FaceTime HD Camera (Built-in)

 

          Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

 

          Apple Computer, Inc. IR Receiver

 

          Apple Inc. Apple Internal Keyboard / Trackpad

 

FireWire Information:

 

Thunderbolt Information:

          Apple Inc. thunderbolt_bus

 

Startup Items:

          DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader

          HP IO: Path: /Library/StartupItems/HP IO

          PACESupport: Path: /Library/StartupItems/PACESupport

          ProTec6b: Path: /Library/StartupItems/ProTec6b

 

Launch Daemons:

          [System] com.adobe.fpsaud.plist 3rd-Party support link

          [System] com.adobe.versioncueCS3.plist 3rd-Party support link

          [System] com.cloudpath.maccmd.plist 3rd-Party support link

          [System] com.digidesign.fwfamily.helper.plist 3rd-Party support link

          [System] com.google.keystone.daemon.plist 3rd-Party support link

          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

          [invalid] com.oracle.java.Helper-Tool.plist

          [System] Nalpeirond6b.plist 3rd-Party support link

          [System] PACESupport.plist 3rd-Party support link

 

Launch Agents:

          [System] com.conduit.loader.agent.plist 3rd-Party support link

          [System] com.google.keystone.agent.plist 3rd-Party support link

          [System] com.m-audio.fasttrackpro.helper.plist 3rd-Party support link

          [invalid] com.oracle.java.Java-Updater.plist

          [System] com.seagate.SeagateStorageGauge.plist 3rd-Party support link

 

User Launch Agents:

          [not loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link

          [not loaded] com.logos.LogosIndexer.plist 3rd-Party support link

          [not loaded] com.memeo.Memeod.plist 3rd-Party support link

          [not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link

          [not loaded] com.spotify.webhelper.plist 3rd-Party support link

 

User Login Items:

          Dropbox

          Google Drive

 

Internet Plug-ins:

          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

          Google Earth Web Plug-in: Version: 6.1 3rd-Party support link

          Default Browser: Version: 537 - SDK 10.9

          Flip4Mac WMV Plugin: Version: 2.3.5.4 3rd-Party support link

          AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 3rd-Party support link

          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

          DivXBrowserPlugin: Version: 2.0 3rd-Party support link

          Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link

          Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

          iPhotoPhotocast: Version: 7.0 - SDK 10.8

          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

          QuickTime Plugin: Version: 7.7.3

          AdobePDFViewer: Version: 11.0.02 - SDK 10.6 3rd-Party support link

          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

 

Safari Extensions:

          AdBlock: Version: 2.6.18

          My eBay Manager: Version: 3.0.2.0

          1-ClickWeather: Version: 1.0

 

Audio Plug-ins:

          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

          AirPlay: Version: 2.0 - SDK 10.9

          AppleAVBAudio: Version: 203.2 - SDK 10.9

          iSightAudio: Version: 7.7.3 - SDK 10.9

 

iTunes Plug-ins:

          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

 

User Internet Plug-ins:

          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link

          fbplugin_1_0_1: Version: (null) 3rd-Party support link

 

3rd Party Preference Panes:

          Adobe Version Cue CS3  3rd-Party support link

          Digidesign Mbox 2 Pro  3rd-Party support link

          DivX  3rd-Party support link

          Flash Player  3rd-Party support link

          Flip4Mac WMV  3rd-Party support link

          M-AudioFastTrackPro  3rd-Party support link

 

Old Applications:

          /Library/Application Support/Microsoft/MERP2.0

                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link

                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link

          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link

                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

          /Applications/Microsoft Office 2011/Office

                    Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

          Epson Printer Utility 4:          Version: 9.19 - SDK 10.5 3rd-Party support link

                    /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app

          /Applications/Microsoft Office 2011

                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link

                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link

                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

          /Applications/iWork '09

          Microsoft Communicator:          Version: 13.1.3 - SDK 10.5 3rd-Party support link

 

Time Machine:

          Auto backup: YES

          Volumes being backed up:

                    Macintosh HD: Disk size: 464.96 GB Disk used: 369.90 GB

          Destinations:

                    FreeAgent GoFlex Drive [Local] (Last used)

                    Total size: 931.39 GB

                    Total number of backups: 28

                    Oldest backup: 2012-07-17 23:37:42 +0000

                    Last backup: 2014-03-25 19:38:04 +0000

                    Size of backup disk: Too small

                              Backup size 931.39 GB < (Disk used 369.90 GB X 3)

          Time Machine details may not be accurate.

          All volumes being backed up may not be listed.

 

Top Processes by CPU:

               4%          Dropbox

               4%          WindowServer

               2%          Google Drive

               1%          EtreCheck

               0%          Google Chrome

 

Top Processes by Memory:

          213 MB          Finder

          188 MB          com.apple.IconServicesAgent

          160 MB          Google Drive

          156 MB          softwareupdated

          119 MB          Dropbox

 

Virtual Memory Information:

          484 MB          Free RAM

          1.81 GB          Active RAM

          1.09 GB          Inactive RAM

          639 MB          Wired RAM

          928 MB          Page-ins

          0 B          Page-outs

 

 

Can you please let me know whats going on as weel with my Macbook?

MacBook Pro (13-inch Mid 2012)

Posted on Mar 26, 2014 9:28 PM

Close
mzraejgray

Q: My macbook is running very slow all of a sudden

  • All replies
  • Helpful answers

  • by Melophage,

    Melophage Melophage Mar 26, 2014 9:34 PM in response to mzraejgray
    Level 5 (7,161 points)
    Mar 26, 2014 9:34 PM in response to mzraejgray

    mzraejgray,

     

    if you boot into Safe mode, does your MacBook Pro still run slowly then?

  • by Linc Davis,

    Linc Davis Linc Davis Mar 26, 2014 9:34 PM in response to mzraejgray
    Level 10 (208,037 points)
    Applications
    Mar 26, 2014 9:34 PM in response to mzraejgray

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View ▹ Show Log List

    from the menu bar.

     

    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • by mzraejgray,

    mzraejgray mzraejgray Mar 26, 2014 10:31 PM in response to Linc Davis
    Level 1 (0 points)
    Mar 26, 2014 10:31 PM in response to Linc Davis

    3/27/14 1:22:05.581 AM Console[778]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.

    3/27/14 1:24:13.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=791[ksadmin] final status 0x0, allowing (remove VALID) page

    3/27/14 1:24:15.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=794[ksadmin] final status 0x0, allowing (remove VALID) page

    3/27/14 1:24:16.143 AM Google Chrome Helper[793]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread

    3/27/14 1:24:16.143 AM Google Chrome Helper[795]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread

    3/27/14 1:24:16.143 AM Google Chrome Helper[796]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread

    3/27/14 1:24:16.143 AM Google Chrome Helper[793]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    3/27/14 1:24:16.143 AM Google Chrome Helper[795]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    3/27/14 1:24:16.144 AM Google Chrome Helper[796]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    3/27/14 1:24:16.163 AM Google Chrome Helper[795]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    3/27/14 1:24:16.167 AM Google Chrome Helper[796]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    3/27/14 1:24:16.167 AM Google Chrome Helper[793]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    3/27/14 1:24:56.223 AM Google Chrome Helper[799]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread

    3/27/14 1:24:56.224 AM Google Chrome Helper[799]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    3/27/14 1:24:56.237 AM Google Chrome Helper[799]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    3/27/14 1:24:59.617 AM Google Chrome Helper[800]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread

    3/27/14 1:24:59.617 AM Google Chrome Helper[800]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    3/27/14 1:24:59.631 AM Google Chrome Helper[800]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    3/27/14 1:25:01.617 AM Google Chrome Helper[800]: CoreText CopyFontsForRequest received mig IPC error (FFFFFECC) from font server

    3/27/14 1:25:01.617 AM Google Chrome Helper[800]: CoreText CopyFontsForRequest received mig IPC error (FFFFFECC) from font server

    3/27/14 1:25:38.633 AM Google Chrome Helper[802]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread

    3/27/14 1:25:38.633 AM Google Chrome Helper[802]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    3/27/14 1:25:38.647 AM Google Chrome Helper[802]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    3/27/14 1:26:23.466 AM com.apple.IconServicesAgent[292]: main Failed to composit image for binding VariantBinding [0x407] flags: 0x8 binding: FileInfoBinding [0x161] - extension: jpeg, UTI: public.jpeg, fileType: ????.

    3/27/14 1:26:23.467 AM quicklookd[805]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: jpeg, UTI: public.jpeg, fileType: ???? request size:16 scale: 1

    3/27/14 1:26:23.469 AM com.apple.IconServicesAgent[292]: main Failed to composit image for binding VariantBinding [0x163] flags: 0x8 binding: FileInfoBinding [0x409] - extension: png, UTI: public.png, fileType: ????.

    3/27/14 1:26:23.470 AM quicklookd[805]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: png, UTI: public.png, fileType: ???? request size:16 scale: 1

    3/27/14 1:27:16.899 AM Google Chrome Helper[807]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread

    3/27/14 1:27:16.899 AM Google Chrome Helper[807]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.

    3/27/14 1:27:16.963 AM Google Chrome Helper[807]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

  • by Linc Davis,

    Linc Davis Linc Davis Mar 26, 2014 10:51 PM in response to mzraejgray
    Level 10 (208,037 points)
    Applications
    Mar 26, 2014 10:51 PM in response to mzraejgray

    Open the Users & Groups preference pane and select the Login Items tab. If "Chrome" or "Chrome Helper" is listed, delete it. Then restart the computer. Do not launch Chrome. Test and see whether there's an improvement.

  • by Lexiepex,

    Lexiepex Lexiepex Mar 27, 2014 12:42 AM in response to mzraejgray
    Level 6 (10,536 points)
    Mac OS X
    Mar 27, 2014 12:42 AM in response to mzraejgray

    You have enough Ram and enough Diskspace.

     

    Begin with following:

    In Finder choose the GO menupoint, choose 'Go To Folder', type in    /Library/StartupItems/

    That folder opens and in there delete    ProTec6b 

    also delete        HP IO

    and  delete       DigidesignLoader

    This does not uninstall anything but just makes these not starting (and running always) after startup.

    Restart your mac, empty the Trash.

  • by mzraejgray,

    mzraejgray mzraejgray Mar 29, 2014 1:41 PM in response to Lexiepex
    Level 1 (0 points)
    Mar 29, 2014 1:41 PM in response to Lexiepex

    Im still getting slow speeds

  • by Lexiepex,

    Lexiepex Lexiepex Mar 29, 2014 1:44 PM in response to mzraejgray
    Level 6 (10,536 points)
    Mac OS X
    Mar 29, 2014 1:44 PM in response to mzraejgray

    you DID do as Linc asked?

  • by Curtis Jackson,

    Curtis Jackson Curtis Jackson Apr 4, 2014 2:03 PM in response to Linc Davis
    Level 1 (5 points)
    Apr 4, 2014 2:03 PM in response to Linc Davis

    I am not the OP, but I've been experiencing what I think is the same problem, and it is truly maddening. I have a similar vintage MBP but with a quad-core i7 and 16GB RAM.

     

    Linc, I did what you suggested and took Chrome out of the equation and restarted, but I see no discernible difference, so I think the Chrome console error messages are a red herring.

     

    Here are things I've noticed that may be germane:

     

    1) Not all operations on my Mac slow to a crawl. In fact, it appears to be limited to actions that require making an IP connection. Actions/apps that do not require internet access are unaffected until they do need to make a network connection.

     

    2) It looks and feels as if there are 2 problems: making internet connections, and rendering once a connection is made. All apps are slow connecting. Both Chrome and Safari are also slow rendering or, more likely, hanging for a while before starting rendering. But I don't think actual data transfer once a connection is made is affected at all.

     

    For example, if I run a speed test at speedtest.net, it takes forever to start running the individual tests (true on both Chrome and Safari). When it said it was testing upload speed, it sat there for almost a full minute before the speedometer needle and stats budged off 0. But once the tests begin to run, they complete in the usual amount of time, and my upload (and download) speeds were exactly as expected. So the data transfer itself seems OK; it's making the connection that is so very slow.

     

    In Chrome I can watch browser progress in realtime because it is so slow. I can easily and leisurely read statuses like "waiting", "establishing secure connection", "resolving host", "connecting" etc. Often multi-second delays in between these statuses. Then, once that activity stops and it is [apparently] time to render the page, the browser appears to stall for a while, then the actual rendering is snappy and not slow. This also seems to be true in Safari (although it hides a lot of the statuses mentioned above).

     

    3) Linc, I tried clearing the Console display (in All Messages), then reloading a browser page in Safari. It was slow slow slow, but generated no messages in Console. When I try the same thing in Chrome, I get only a few of the "Google Chrome Helper: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd." messages.

     

    To give you an idea of how bad this is, my powerful MBP now takes 30-45 seconds to load nytimes.com home page in Chrome or Safari. Chrome is a bit faster than Safari but I have ad blocking turned on in Chrome, so that is to be expected. I asked my wife, sitting on the same home network, to load nytimes.com on her anemic little Chromebook, and it loaded in 3 seconds.


    My problems dated from right around when I upgraded to OS X 10.9.2. Is there any way I can go back to 10.9.1 and see if that "fixes" the problem? I don't know how to do that. Thanks for any advice.