HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Amberzurlo
Level 1 (0 points)

Q: I dnt remember my answers to my questions and it's not sending anything g to my email to reset it and I'm very upset

I dnt remember the answers to my questions and it won't reset or send anything to my email

Posted on Mar 27, 2014 3:51 AM

Close
Amberzurlo

Q: I dnt remember my answers to my questions and it's not sending anything g to my email to reset it and I'm very upset

  • All replies
  • Helpful answers

  • by Niel,

    Niel Niel Mar 27, 2014 8:22 AM in response to Amberzurlo
    Level 10 (314,606 points)
    Mac OS X
    Mar 27, 2014 8:22 AM in response to Amberzurlo

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

     

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

    (103554)