Since I updated my Macbook Pro to 10.9.2 I can't print to my HP Officejet 470 mobile printer through bluetooth or USB. HP has been no help. Any ideas/solutions? Previously I printed through bluetooth with no problems at all. Great printer until update.
MacBook Pro, OS X Mavericks (10.9.2), HP Officejet 470 mobile printer
Hi cmcham,
Thanks for visiting Apple Support Communities.
I recommend using these steps to remove and re-add the printer. If necessary, you can also remove and reinstall the printer and its software:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
If the issue persists, try these additional steps:
- Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
- Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
- Delete the affected printer, then add the printer again.
- Reset the printing system, then add the printer again.
- If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
- Contact the printer vendor or visit their website for further assistance.
Best,
Jeremy
10.9.2/HP Officejet 470 mobile printer
