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Helpful answers
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Mar 27, 2014 1:50 PM in response to Eric Rootby TamyMom,Thanks for the info, Eric - but I've already gone to both sites and followed the directions there; I even downloaded the update for my printer that really had nothing to do with the problem I'm experiencing. Please let me know if anything else comes to mind.
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Mar 27, 2014 2:06 PM in response to TamyMomby Eric Root,★HelpfulIs the printer attached to the computer or via Ethernet/Wi-Fi?
If you haven't already, delete the printer and add it back. You can also try resetting the printing system.
HP – Printer Not Found During Wireless Installation
WiFi Printer to WiFi Network - Connect
Network Printer Troubleshooting
Ping printer: If you have the printers IP address open Terminal applications/Utilities and at the prompt type: ping {printerIP}. You will get a reply or failure.
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Mar 29, 2014 7:02 AM in response to TamyMomby greg sahli,From the comments on this board it seems there are many others with similar issues. Does anyone know when apple will be adding a fix for this problem?
The problem is some file missing or corrupted on your Mac. Apple probably won't put out an update just for your Mac. On the other hand, they should make their installers and OS components more reliable! Please leave feedback:
http://www.apple.com/feedback/
Have you tried the Reset Printing System yet?
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Mar 29, 2014 7:33 AM in response to TamyMomby TamyMom,Whew!! I finally got everything to work again. Here's what worked for me...
1-I downloaded every update from Apple and HP that I could get my hands on
2-I reset/deleted the printer from my mac (It would work through USB)
3-I reset all to default settings on my printer
4-I turned off/unplugged MacBook, printer, modem, router
5-I crossed my fingers
6-I plugged everything back in and rebooted all
7-I reconnected my printer to my home wifi network - made sure my macbook had reconnected to the correct network
8-Voila!! It's working like a charm!
9-Do happy dance!!
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Aug 5, 2014 1:55 PM in response to TamyMomby bell1925,After tearing my hair out for days trying to fix the same problem with my MacBook Air and Brother MFC-J475 printer, I finally found this post. Tried it, pulled the plug on everything and went off to read a magazine. Then started everything back up. It worked!! Thanks, TamyMom.
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Sep 26, 2014 5:17 PM in response to bell1925by GrumFromOz,Similar to the folks above, I also had trouble with an HP Photosmart C7280 All-In-One after upgrading to Mavericks. Specifically, the fax printer no longer worked and re-adding the fax printer after resetting the printer system did not help.
With the help of the posts above, I found a link to manually download the ~500Mb "HP Printer Drivers v.2.16.1 for OS-X" Mavericks (http://support.apple.com/kb/DL907). For people with other printers, you might have luck finding a suitable download under http://support.apple.com/downloads/#printer
I then installed the manually downloaded printer drivers (took ~5-10 minutes).
Prior to installing these, up I went into System Preferences -> Print & Scan and right clicked on an existing printer and selected "reset printing system", which removed all existing printers.After installing, in System Preferences -> Print & Scan, I added the fax printer by clicking + and then clikcing "Add printer or scanner...". After a brief wait, the fax printer then appeared in the list of available printers. Finally, I then added back the normal printer/scanner.
Since then, fax and normal printing are working fine.
I hope this can be of help to others,
Cheers, Grum.
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May 9, 2015 6:26 AM in response to GrumFromOzby Crisvdkooij,Thank You! this worked for me (only after adding the fax first and then the printer/scanner like you say)