mail will not send

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Stephend1964 Author

Level 1

0 points

mail will not send

This is happening to both my Iphone 5 and Ipad. I can receive email on both but can not send emails without doing the following: shut off iphone/ipad, restart iphone/ipad, open mail account, delete current account, reopen same email account. I have the current software 7.1 and this issue seems to have happened when I updated. In case it matters me email is Roadrunner.

iPhone 5, iOS 7.1

Posted on Mar 27, 2014 10:39 AM

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Answer 1

pdroth

Level 5

5,171 points

Mar 27, 2014 10:42 AM in response to Stephend1964

Try deleting the account, then restarting your device by holding down Home and Sleep buttons until the Apple logo appears.

THEN - add back the roadrunner account (I'm suprised anyone still uses them - they are awful).

- Do you have any other email accounts on the device?

What happens now if you try to send mail?

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