sync with Google

I am trying to sync my Contacts from my iPhone 4s with my gmail. I cannot use iCloud, as the wifi on my phone no longer works. In iTunes there is the option to sync, but only Outlook and Windows appear, I do not have the google option that everyone is mentioning. Is this because I have an iCloud account on my phone? Any help is greatly appreciated.

iPhone 4S, iOS 7.1

Posted on Mar 27, 2014 10:41 AM

Reply
11 replies

Mar 27, 2014 3:12 PM in response to PrincessNatalie999

PrincessNatalie999 wrote:


According to the error message I am getting, I need for my phone to be plugged in, locked, and connected to wifi

to automatically backup to iCloud.


That message pops up when you plug in your iPhone because you have iCloud backup turned on.

Don't backup to iCloud.

Select the iPhone in iTunes, click the Summary tab and select Backup to this computer.

You can still sync contacts (& everything else) using iCloud.


the wifi on my phone no longer works

Perhaps you should see about sorting this out...

See this -> iOS: Troubleshooting Wi-Fi networks and connections

Mar 27, 2014 4:29 PM in response to PrincessNatalie999

PrincessNatalie999 wrote:


Okay, but that's issue. When I backup to my computer, the contacts are syncing with my (work) Outlook account.

Backing up and sync are two different actions.

You need to not sync contacts but still backup to your computer (and fix your wifi issue).


Select the iPhone in Tunes.

Click the Info tab, scroll down and uncheck Sync contacts.


On the iPhone, Settings > Mail. Contacts, Calendars.

Then Add account... and select Google.

Mar 28, 2014 7:22 AM in response to PrincessNatalie999

PrincessNatalie999 wrote:


Okay, but that's issue. When I backup to my computer, the contacts are syncing with my (work) Outlook account.


If this is an Exchange account, & I suspect it is, that's your problem, & there is no "easy' fix. By design, the Exchange server owns the data, not you, & that's why you can't sync these contacts any other way. In fact, if you delete the account, the data gets deleted with it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

sync with Google

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.