Gmafromil
Level 1
(0 points)
Q: my mail icon stopped working and I cannot turn the mail off...help
When I clic on the Mail icon (postage stamp) nothing happens. So the first effort I went to shut down my computer but since I cannot quit mail it wont let me shut down. What can I do?
by dominic23,Solvedanswer
dominic23
Level 8
(42,122 points)
Mac OS X
Force Quit
Press command + option + esc keys together at the same time for about three seconds
Wait.
When Force Quit window appears, select Mail if not already.
Press Force Quit button at the bottom of the window.
Wait.
Force Shut Down
Press the power button for 10 seconds or more.
Computer should shut down.
Restart the computer.
Finder > Application
Launch Mail from there.
