I have downloaded the latest iTunes and it stopped working. I have uninstalled it according to directions from the support site (uninstalled iTunes, bonjour, etc.) and reinstalled and it still will not work. Help! I have Windows 7 on a 32-bit system.
Do you get an error message when you try to launch iTunes? if so, what does it say? (Precise text, please.)
When I click on a playlist to play my music the error message: "iTunes has stopped working. Windows is checking for a solution to the problem." Then, of course, another message comes up that says I will be notified when a solution is found.
When I click on a playlist to play my music the error message: "iTunes has stopped working. Windows is checking for a solution to the problem."
Checking something. If you open iTunes in safe mode, do you still get the crash when selecting a playlist?
For instructions on how to start iTunes in safe mode, see the following document:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
Thank you. I will try this and let you know.
itunes stopped working on desktop
