HT201407: If you can't activate your iPhone

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lwfloors
Level 1 (0 points)

Q: A disgruntaled employeed broke the screen and erased the ipad before returning it and now we cannot activate it because it is linked to her apple ID. Please help.

I have an ipad that a former employee was using for personal use that should not have been and after they were let go they returned it broke with all data erased except still connected to her Apple ID. Now she will not call back and I cannot activate the Ipad and need to get it back into the clinic for diagnostic purposes.

 

Please help

 

Rick

iPad 2

Posted on Mar 27, 2014 5:20 PM

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lwfloors

Q: A disgruntaled employeed broke the screen and erased the ipad before returning it and now we cannot activate it because it is link ... more

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  • by Allan Eckert,

    Allan Eckert Allan Eckert Mar 27, 2014 5:28 PM in response to lwfloors
    Level 9 (54,050 points)
    Desktops
    Mar 27, 2014 5:28 PM in response to lwfloors

    Only Apple may be able to help you but it is doubtful that they can.

     

    Probably your only recourse is to blacklist so that she doesn't repeat this with another employer.

     

    Allan

  • by GeekBoy.from.Illinois,

    GeekBoy.from.Illinois GeekBoy.from.Illinois Mar 27, 2014 6:34 PM in response to lwfloors
    Level 4 (2,814 points)
    Mar 27, 2014 6:34 PM in response to lwfloors

    Considering the cost of an iPad, I would suggest you have your HR & Legal departments consider taking legal actions against the former employee.  If they intentionally damaged the hardware, they could be financially liable for the damages, and just the threat alone might be enough to remond them that they need to be a respnsible adult...