HT201355: Change your Apple ID password
Learn about Change your Apple ID password
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Helpful answers
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Mar 27, 2014 6:04 PM in response to kcampbell1975by Niel,Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
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