An app does not appear under location services

If location services are not enabled for the app, as soon as you try to use it, it should prompt you if you want to use location services and you can answer yes. It would not normally show up there until it has attempted to use them and been denied.

No problem. I wanted to give you some other user troubleshooting, but didn't want to repeat anything you had already done. Since you turned the iPhone off and on, that is the first step. The next step is a reset. Hold the sleep/wake and home buttons until you see the Apple logo and then release. The phone will reboot. If it still won't work, then check to see if you have Locations services restricted in Settings. If not, then you can try going to Settings>General>Reset>Reset All Settings. See if that gets the prompt. If not, I don't think it is work trying to go through a restore, up to you. And I agree, stellar customer service on their part.

Seeing your screen name reminds me of my favorite Fleetwood Mac song. Good luck with the phone.

An app will only show in "Location Services" when it will request for the user location. Those apps which ask for Settings first befor asking for location will not appear in "Location Services". So its a developer bug, user can not do anything.

This is a pretty useless response, something is going wrong with the iPhone's iOS, since it is the iOS settings that are going wrong, so clearly apple is involved.

I'm also having this issue with Google Maps, 52 other people as well apparently, probably with various apps but always iOS.

So please can you raise this issue in the QA ticketing, or ask someone technical what could be going wrong with the UX flow? Thanks.

I too can not find Facebook listed under location services on my iPad.did you ever get this figured out? I turned off location and tried to reboot, did not work!

That is an interesting way to provide support for your app, tell you to go somewhere else! Well, we can try a couple of things, but what have you already tried to troubleshoot it?

Just took a look at it in the App Store. It seems they provide support by email at support@datingdna.com. I would try that to see what they say. This is not an Apple app, so not sure how you can troubleshoot their locations services connection.

What app is this?

Just reset passwords for wi-fi. Won't affect any data.