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amal matar

Q: my iphon has been lost .. can i stop it or know where it is

may iphon has been lost ... can i stop it or know where it is

iPhone 5, iOS 7.1

Posted on Mar 27, 2014 8:25 PM

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Q: my iphon has been lost .. can i stop it or know where it is

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  • by JimHdk,

    JimHdk JimHdk Mar 27, 2014 8:29 PM in response to amal matar
    Level 7 (28,565 points)
    iPad
    Mar 27, 2014 8:29 PM in response to amal matar

    If you had "Find My iPhone" enabled in Settings > iCloud then you may be able to locate it. If not, you cannot locate it. If it was enabled then you can try locating it via http://icloud.com on a computer or the App "Find My iPhone" on another iDevice. Note: this will only work if your device is connected to a network and the device hasn't already been restored as new and/or "Find My iPhone" has not been disabled on it. Note: Disabling "Find My iPhone" is much more difficult in iOS 7.

     

    If you think that your device was stolen rather than lost then you should report it to the police. In either case you should contact your carrier, change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.

     

    See also here for additional information: http://support.apple.com/kb/HT5668

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Mar 27, 2014 8:30 PM in response to amal matar
    Level 9 (59,818 points)
    iPhone
    Mar 27, 2014 8:30 PM in response to amal matar

    If you activated Find My iPhone prior to losing the device, you can log into www.icloud.com and see if you can locate it. You can also send a remote wipe command. Did you have a passcode lock on the device? Make sure you report this to your carrier, change all of the passwords on your accounts that were on the phone. Report this to local law enforcement.