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Question: My 'clear history button is not working. When I click on it it doesn't do anything and the letter are gray instead if blue like usual. I've gone to every type of settings I can bit I don't know how to fix it. Please help .

My 'clear history button is not working. When I click on it it doesn't do anything and the letters are gray instead of blue like usual. I've gone to every type of settings I can think of but I don't know how to fix it. Please help .

iPod touch, iOS 7.1

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Would resetting my settings affect my preference to block cookies or my locations and privacy?

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Mar 28, 2014 6:17 AM in response to Apryl17 In response to Apryl17

T

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

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Question marked as Helpful

Mar 28, 2014 6:17 AM in response to Apryl17 In response to Apryl17

T

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

Mar 28, 2014 6:17 AM

Reply Helpful (1)

Mar 28, 2014 8:19 PM in response to Apryl17 In response to Apryl17

I sucked it up and reset my settings and it worked like a charm! Thank you for all of your help I really appreciate it!

Mar 28, 2014 8:19 PM

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Apr 14, 2014 11:04 PM in response to Apryl17 In response to Apryl17

After I updated my phone with the lates IOS, the clear history button and private browsing button were disabled. I wasn't able to clear it under the Safari settings either. The only thing that worked for me was to go under settings, then to general settings, and on to the restrictions to disable all restrictions. And finally, the clear browsing history button was enabled. Once that was done, I tried enabling restrictions again to see if the button would be disabled. However, I was still able to clear the browsing history and select the private browsing option. This might work for some of you as well, whether you have restrictions enabled or not.

Apr 14, 2014 11:04 PM

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Question: My 'clear history button is not working. When I click on it it doesn't do anything and the letter are gray instead if blue like usual. I've gone to every type of settings I can bit I don't know how to fix it. Please help .