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Hello I have just purchased 3 songs from iTunes on the iPhone iTunes app looking in my downloads list they have all finished downloading but are stuck on the very final stage of processing.

Hello I have just purchased 3 songs from iTunes on the iPhone iTunes app looking in my downloads list they have all finished downloading but are stuck on the very final stage of processing. I am unable to pause or stop the download and resume. I have never had anything like this happen before please help.

iPhone 4S

Posted on Mar 28, 2014 6:03 AM

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4 replies

Mar 30, 2014 2:41 PM in response to LittleRicki

Hello, LittleRicki.


Thank you for visiting Apple Support Communities.


Try closing all opening applications and power cycle the device. Once this is done test to see if these songs have processed and you can play these songs.


iOS: Force an app to close

http://support.apple.com/kb/ht5137


Turn your iOS device off and on (restart) and reset

http://support.apple.com/kb/ht1430


Cheers,


Jason H.

May 23, 2014 2:40 AM in response to kazz063

This problem exists for me aswell. If I download a complete album from the icloud the first three tracks start to download in the itunes app and then they stop with the words "processing" the rest of the tracks just sit there. I sometimes get "out of memory" messages even though I have 5gig of space available. Then suddenly it seems to resolve itself. Only had these issues since the iOS 7.1.1 update.

Hello I have just purchased 3 songs from iTunes on the iPhone iTunes app looking in my downloads list they have all finished downloading but are stuck on the very final stage of processing.

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