Why MBA is not detecting my iPhone 4s via USB?

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Why MBA is not detecting my iPhone 4s via USB?

I was able to use personal hotspot via USB while runnng on Mavericks. Since Mavericks decided to freeze my MBA (Late 2010) every hour, I had no choice but to downgrade to Snow Leopard. After the downgrade, MBA is not detecting the iPhone (ios7) in the network settings. Personal hotspot seems to work just fine via wifi but not via USB. iTunes also detects my iPhone via USB without any issues.

How to make it work like before?

MacBook Air, Mac OS X (10.6.8)

Posted on Mar 28, 2014 7:27 AM

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Answer 1

CarlAVII

Community Specialist

Mar 30, 2014 1:30 PM in response to ApsupComUser

Hello ApsupComUser,

The following article provides some useful troubleshooting steps that can help get your Mac to recognize your iPhone's hotspot via USB.

iOS: Troubleshooting Personal Hotspot

http://support.apple.com/kb/TS2756

Cheers,

Allen

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Answer 2

ApsupComUser Author

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Mar 31, 2014 7:44 PM in response to CarlAVII

Hi Allen,

Thank you for your input. I have already tried that before and it still did not detect my iPhone in the network settings.

Cheers

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Answer 3

CarlAVII

Community Specialist

Apr 1, 2014 1:41 PM in response to ApsupComUser

ApsupComUser,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

All my best,

Allen

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Answer 4

ApsupComUser Author

Level 1

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Apr 1, 2014 5:47 PM in response to CarlAVII

Hi Allen,

Really appreciate your help. I chose to chat with Apple Support. They said it is definitely a hardware issue. So need to leave my mac in Apple Service provider to get it thoroughly checked.

Take care,

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