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iTunes Store, iBooks not working

My wife and I have been using her Apple ID to make purchases. She recently changed her Apple ID password. Now, iBooks won't open and I cannot update or download apps. When I go Settings, looking for a way to update this data, Settings locks up. I have to close out Settings to get back in. How can I fix this?


Also, in Mail, I used to open the link in Safari by touching it. This no longer works. Again, how can I fix this?

iPad 2, iOS 7.1

Posted on Mar 28, 2014 7:12 AM

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Posted on Mar 28, 2014 7:16 AM

Have you tried restarting or resetting your iPad?


Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.


Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).


No data will be lost.

1 reply
Question marked as Best reply

Mar 28, 2014 7:16 AM in response to Bill_0816

Have you tried restarting or resetting your iPad?


Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.


Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).


No data will be lost.

iTunes Store, iBooks not working

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