Quicktime video for .mov files on Windows 8.1 not working

I am using the latest Quicktime (v7.7.5) on a new install of Windows 8.1 and .mov files will play but only the audio works - there is no video. Clearly There is a video codec missing. Can someone at apple tell me what I need so quicktime (and other applications) can play .mov videos on Windows 8.1?


Thank you!!!

Posted on Mar 28, 2014 1:45 PM

Reply
7 replies

Mar 30, 2014 8:08 AM in response to Rich-JMT

Final Cut has many codecs that can't run on a Windows version of QuickTime. Even a modern Mac can't play some of them with also installing Final Cut.

iMovie exports are usually always H.264 video and AAC audio. QuickTime Player for Windows will play them.

If the video opens in QuickTime Player for Windows use the Movie Inspector window to find out the codecs.

Mar 30, 2014 9:29 AM in response to QuickTimeKirk

Hey Kirk, thank you for your reply. All my windows media players (Windows, Quicktime, Pinnacle Sudio, etc..all only play the audio and not the video. The quicktime player on Windows recogizes a problem and suggests that I goto this website (www.apple.com/quicktime/rescources/components......) and download missing somftware (but gives no indication of what is missing :-)).


So the Windows Quicktime Player shows that the .mov file is made with the Apple Intermediate Codec, 1308 x 736, Millions 16 bit Integer (little Indidan), Sterdo(LR), 48kHz. I also looked at the inspector in the Mac.


This is clearly the issue. I suppose I can always use my Mac to convert files to something more compatible with windows and then move these files. I just find it hard to believe that Apple does not have a windows 8.x version of this codec.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Quicktime video for .mov files on Windows 8.1 not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.