My 4S will not give me the option to turn on icloud to back up my device. I went to settings: icloud: storage and back up: backup. The bae is not highlighted and I can not turn on Icloud backup. Is there any other ways to back up my phone so I can transfer data to new phone.
iPhone 4S, iOS 7.1
Hi sundevilintuscon,
Welcome to the Support Communities!
If you are having issues backing up your device to iCloud, you can back it up using iTunes as well:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
The article you referenced in your question explains how to save Message attachements and Voice memos:
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/TS3992?viewlocale=en_US
Follow these steps if you want to save Message attachments or voice memos to your computer before deleting them from your device:
Messages
- Tap the image or video to open it, tap the Share button, then tap Save to Camera Roll.
- Save your Camera Roll to your computer.
- Delete the image or video from your Camera Roll, then delete the message or message attachment from Messages.
Voice Memos
- Connect your device to your computer.
- In iTunes, select the device in the sidebar.
- Select the Music tab.
- Select Sync Music, and click Apply. Your Voice Memos will be saved as a playlist in your iTunes library.
You can import your photos and videos directly to your computer as another backup strategy:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Cheers,
- Judy
my 4s will not allow me to turn on icloud back up.
