HT202644: Redeem iTunes and Apple Music Gift Cards with the camera on your iPhone, iPad, iPod touch, or Mac

Learn about Redeem iTunes and Apple Music Gift Cards with the camera on your iPhone, iPad, iPod touch, or Mac
Modeo1

Q: Can't redeem my gift card it has not being activated properly what should I do

Can't redeem my gift card it has not being activated properly what should I do ?

iPad 2 Wi-Fi, iOS 7.1

Posted on Mar 28, 2014 3:26 PM

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Q: Can't redeem my gift card it has not being activated properly what should I do

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  • by King_Penguin,

    King_Penguin King_Penguin Mar 29, 2014 1:00 AM in response to Modeo1
    Level 10 (134,019 points)
    iTunes
    Mar 29, 2014 1:00 AM in response to Modeo1

    Is the store that you bought it from close by so that you could try taking it back and asking them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes