I have been playing Candy Crush Saga for a long time, all of a sudden it is blanking out when I ask friends for help to the next level. What can I do to remedy this?
iPad
Hello Pepper 46,
It sounds like an app you installed is not functioning correctly. I recommend starting with these steps from the article named:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Restart the app
Close the app and open it again.
Restart your device
Turn the device off and on.
Update your device software and your apps
Update your device to the latest version of iOS.
Update your apps:
- Open the App Store and tap Updates.
- If updates are available, tap Update All.
- If asked, enter your Apple ID password. The updates will download and install.
You might need a Wi-Fi connection to update some apps.
There is additional troubleshooting in the article if this doesn't resolve it.
Thank you for using Apple Support Communities.
Cheers,
Sterling
Is anyone else having problems with Candy Crush Saga blinking out and not allowing you to ask friends for help in moving to another level in the game? If so, how do I fix it"
