Kaylala21
Level 1 (0 points)

Q: Please help! -New to Macbooks

Hello! I just recently bought a Macbook off of Ebay and nothing is wrong with it, it's practically brand new minus a few scratches on the bottom. Anyways, I have two questions;

1. I want to install the new Mavericks but anytime I do try to download it, a message pops up that says it isn't possible. I've tried downlaoding older versions and the same thing happens, any idea on how to fix it?

2. Anytime I watch a video (DVDs, Netflix, Hulu, Xfinity online, etc. etc) it gets really choppy and then the words don't match up the the picture. Is there anyway to fix this?? If it helps, I have 1GB of memory!

 

I dont know if this is relevant or not but it says I have Mac OS X Version 10.6.8

 

Please help and thank you for your help!!!

MacBook

Posted on Mar 28, 2014 7:44 PM

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Kaylala21

Q: Please help! -New to Macbooks

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  • by Kappy,

    Kappy Kappy Mar 28, 2014 7:48 PM in response to Kaylala21
    Level 10 (271,860 points)
    Desktops
    Mar 28, 2014 7:48 PM in response to Kaylala21

    A minimum of 2 GBs of memory is required to run Mavericks. However, I would recommend installing the maximum RAM your model supports. You haven't provided information on your specific model, so we can't tell you what your memory specifications are.

     

    Upgrading to Mavericks

     

    You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.

     

    Upgrading to Mavericks

     

    To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.

     

        OS X Mavericks- System Requirements

     

          Macs that can be upgraded to OS X Mavericks

     

             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later

             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later

             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later

             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later

             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later

             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later

             7. Xserve (Early 2009) - Model Identifier 3,1 or later

     

    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.

     

         Are my applications compatible?

     

             See App Compatibility Table - RoaringApps.

  • by frederic1943,

    frederic1943 frederic1943 Mar 28, 2014 8:30 PM in response to Kaylala21
    Level 6 (9,985 points)
    Mar 28, 2014 8:30 PM in response to Kaylala21

    First we need to know which one of the 9 different models of MacBook you have. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here.


      The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard.
    The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion.
    The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion and 10.9 Mavericks.

    Model Identifier.jpg

  • by Kaylala21,

    Kaylala21 Kaylala21 Mar 29, 2014 3:14 PM in response to frederic1943
    Level 1 (0 points)
    Mar 29, 2014 3:14 PM in response to frederic1943

    I have

    Model Identifier:          MacBook2,1

     

    So I can't get the new mavericks?

  • by Kappy,

    Kappy Kappy Mar 29, 2014 3:17 PM in response to Kaylala21
    Level 10 (271,860 points)
    Desktops
    Mar 29, 2014 3:17 PM in response to Kaylala21

    Correct. You can stick with Snow Leopard, which I would recommend. But if you want to you can upgrade to Lion:

     

    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.

     

         Lion System Requirements

     

           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,

               or Xeon processor

           2. 2GB of memory

           3. OS X v10.6.6 or later (v10.6.8 recommended)

           4. 7GB of available space

           5. Some features require an Apple ID; terms apply.