HT204448: About the OS X Mavericks v10.9.2 Update

Learn about About the OS X Mavericks v10.9.2 Update
Quadmess
Level 1 (0 points)

Q: Why did Parallels & Windows 7 disappear after update?

Since the latest update my Parallels and Windows 7 has disappeared. Is there a way to recover them? They were installed when I purchased the computer, upon my request, so I don't have the cd's.

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Mar 28, 2014 9:25 PM

by rack0 tack0,Solvedanswer
rack0 tack0 rack0 tack0
Level 4 (2,595 points)
A:

Just noticed in one of your posts "I tried the trial version and it wouldn't work. All files are empty."

 

When you install Parrallels it does not install Windows 7, you need to install Parrallels then use Parralles to install Windows 7, it then runs within the Parrallels application.

 

So if you decide that is was Parrallels that was on you computer it looks likely that you will need to purchase both Parrallels and Windows 7.

 

If it was Bootcamp you used hopefully it may still be on your computer.

Posted on Mar 29, 2014 5:21 PM

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Quadmess

Q: Why did Parallels & Windows 7 disappear after update?

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  • by rack0 tack0,Solvedanswer

    rack0 tack0 rack0 tack0 Mar 29, 2014 5:21 PM in response to rack0 tack0
    Level 4 (2,595 points)
    Mar 29, 2014 5:21 PM in response to rack0 tack0

    Just noticed in one of your posts "I tried the trial version and it wouldn't work. All files are empty."

     

    When you install Parrallels it does not install Windows 7, you need to install Parrallels then use Parralles to install Windows 7, it then runs within the Parrallels application.

     

    So if you decide that is was Parrallels that was on you computer it looks likely that you will need to purchase both Parrallels and Windows 7.

     

    If it was Bootcamp you used hopefully it may still be on your computer.

  • by Quadmess,

    Quadmess Quadmess Mar 29, 2014 7:30 PM in response to rack0 tack0
    Level 1 (0 points)
    Mar 29, 2014 7:30 PM in response to rack0 tack0

    Well I did the trial version after nothing else was working. I'm not sure how I did it just hope it works again, but I retried your suggestions and all of a sudden it all opened up! It is Parallels.

    Maybe I need a vacation! Thank you for all your help! I actually understand this much better now!

  • by rack0 tack0,

    rack0 tack0 rack0 tack0 Mar 30, 2014 2:25 AM in response to Quadmess
    Level 4 (2,595 points)
    Mar 30, 2014 2:25 AM in response to Quadmess

    Glad it is working.

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