Rescue Email

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Rescue Email

When i go to the "My Apple ID" page and i sign in, once i go to the "Password and Security" i have Question #1 and Question #2, but there is no place for me to send a email to my rescue email, because i want to reset my security questions, but cannot find the button to send an email, please help, thank you

Windows 8, were is the button????

Posted on Mar 28, 2014 9:40 PM

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Answer 1

Niel

Community+ 2026

Level 10

742,661 points

Mar 28, 2014 9:41 PM in response to XScorpion547

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

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