HT201444: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device

Learn about If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
menhir 21

Q: hello friends.. i have an Iphone 4s and its not possible to restore it due to error 4013 and now the iphone doesn't start...

Hello friends.. I have an iPhone 4S and now is not working due error 4013 and cannot restore..

Do you have an idea qhat can I do?

Thank you

iPhone 4S, iOS 7.0.6

Posted on Mar 28, 2014 9:19 PM

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Q: hello friends.. i have an Iphone 4s and its not possible to restore it due to error 4013 and now the iphone doesn't start...

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  • by Ocean20,

    Ocean20 Ocean20 Mar 28, 2014 9:21 PM in response to menhir 21
    Level 6 (13,596 points)
    Mar 28, 2014 9:21 PM in response to menhir 21

    this is what 4013 is all about

     

    Check USB connections

    Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.

    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.

    To narrow down the issue, you can also change up your hardware:

    • Use another USB cable.
    • Plug your cable into a different USB port on your computer.
    • Try a different dock connector (or no dock).
    • Add (or remove) a USB hub between your device and computer.
    • Connect your computer directly to your Internet source, with no routers, hubs, or switches.

    If you checked your connections and are still seeing the error message, check for hardware issues.