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Can't shift restore to iOS 7.1 in iTunes iPhone 4

Got this log from event viewer.


Faulting application name: iTunes.exe, version: 11.1.1.11, time stamp: 0x524a8521

Faulting module name: iDeviceEx.dll_unloaded, version: 0.0.0.0, time stamp: 0x4cde567f

Exception code: 0xc0000005

Fault offset: 0x06a01a70

Faulting process id: 0x494

Faulting application start time: 0x01cf4b6439a318fc

Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe

Faulting module path: iDeviceEx.dll

Report Id: 08ca4e9a-b75d-11e3-9881-d67d22a53ab7


iTunes stops working during restore. Help me out.

iPhone 4, iOS 7.0.4

Posted on Mar 28, 2014 10:50 PM

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Question marked as Best reply

Posted on Mar 29, 2014 8:48 AM

Update to the current version of iTunes which is 11.1.5.5

2 replies

Can't shift restore to iOS 7.1 in iTunes iPhone 4

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