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My device does not appear in the iTunes window. Instead a separate window opens so I cannot sync

My device does not appear in the iTunes window. Instead a separate window opens so I cannot sync my device. I have tried with both my iPad, my iPod and my iPhone. In each case a separate window opens showing that it is fully connected to the computer, but it does not open in iTunes.


I have followed previous instructions to stop then start the device manager. I have even uninstalled then reinstalled iTunes, but no luck. Can someone help??

iCloud-OTHER, iOS 6.1.4

Posted on Mar 29, 2014 6:32 AM

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My device does not appear in the iTunes window. Instead a separate window opens so I cannot sync

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