morganflanny10

Q: when i try to buy a book on iPhoto on my iPhone, the app crashes. what should i do?

Everytime i go to put my adresse in and i click done, my app crashes. I have tried many times. What should i do??

iPhone 5, iOS 7.1

Posted on Mar 29, 2014 9:25 AM

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Q: when i try to buy a book on iPhoto on my iPhone, the app crashes. what should i do?

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  • by léonie,

    léonie léonie Mar 30, 2014 6:38 AM in response to morganflanny10
    Level 10 (106,821 points)
    iLife
    Mar 30, 2014 6:38 AM in response to morganflanny10

    Do you have enough free memory on your iPhone?  Assembling a book will need plenty of free memory to accomodate the pages of the book.

     

    If memory is not the problem, iPhoto may be crashing because you have included a corrupted photo, that cannot be rendered. Do you have a possibility to transfer the photos to a computer (photo stream or similar) and to check, if they can be rendered? Or try to edit them in iPhoto and see, if the edit will work - apply a few brush strokes with the "Sharpening" brush. If a photo cannot be edited, replace it in the book by a different photo.

     

    Else try the general trouble shooting measures described here:

       iOS: Troubleshooting apps purchased from the App Store

     

    or, If all fails, try the three R's - Restart, Reset, Restore

        

    :http://support.apple.com/kb/TS3281