Not enough storage

Question

Level 1

1 points

Not enough storage

I am trying to buy BioShock Infinite right now on my MacBook Pro, which has a 320GB hard drive and a 128GD SSD installed. I know that its a huge game, 39GB in total. At first when I tried to download it, an error came up in App store saying that there isn't enough free storage to download it. I then cleared out many large files on the SSD until there are over 90GB of free space left. I tried downloading it again, and yet the same error still came up. I even tried to reboot my computer just in case it was a temporary thing, but still didn't work. Anyone have a solution to this? I want to download the game as soon as possible because its on a discounted price now and I would like to save some money on it.

MacBook Pro, OS X Mountain Lion

Posted on Mar 29, 2014 9:10 AM

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Answer 1

Linc Davis

Level 10

209,547 points

Mar 29, 2014 1:18 PM in response to Dayday95

From the menu bar, select

 ▹ System Preferences... ▹ Time Machine

If the padlock icon is closed, click it to unlock the settings and authenticate. Turn Time Machine OFF, then back ON and close the preference pane. Try the failed operation again.

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Answer 2

Dayday95 Author

Level 1

1 points

Mar 30, 2014 5:15 AM in response to Linc Davis

Thanks for swift reply. I realised that mobile backup is occupying all my free storage so I already tried the solution above before I posted my first message. Still didn't work.

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Answer 3

Linc Davis

Level 10

209,547 points

Mar 30, 2014 6:25 AM in response to Dayday95

When you turned off Time Machine, you should have had no local snapshots. Did that not happen?

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Answer 4

Dayday95 Author

Level 1

1 points

Mar 30, 2014 6:30 AM in response to Linc Davis

No it did happened. I turned time machine off completely and I now have over 50Gb of free space. But yet it can't seem to get Mac App Store to recognize that and let me download the app.

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Answer 5

Linc Davis

Level 10

209,547 points

Mar 30, 2014 6:55 AM in response to Dayday95

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Select

/var/log ▹ appstore.log

from the hierarchical list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

When posting a log extract, be selective. Don't post more than is requested.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

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Answer 6

Dayday95 Author

Level 1

1 points

Mar 30, 2014 7:20 AM in response to Linc Davis

Marker - 30 Mar, 2014 10:19:53 pm

Mar 30 22:20:24 macbookprodamon.private storeagent[247]: ISCheckPreflightOperation: Downloading remote pre-flight from http://a1368.phobos.apple.com/us/r1000/018/Purple4/v4/98/a0/06/98a00669-a0d5-538 f-048a-a029f364add7/signed.dcr.1533044913480294198.pfpkg

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Answer 7

Dayday95 Author

Level 1

1 points

Mar 30, 2014 7:27 AM in response to Linc Davis

More:

Marker - 30 Mar, 2014 10:27:17 pm

Mar 30 22:27:25 macbookprodamon.private storeagent[247]: ISCheckPreflightOperation: Downloading remote pre-flight from http://a1368.phobos.apple.com/us/r1000/018/Purple4/v4/98/a0/06/98a00669-a0d5-538 f-048a-a029f364add7/signed.dcr.1533044913480294198.pfpkg

Mar 30 22:27:25 macbookprodamon.private storeagent[247]: ISCheckPreflightOperation: remote pre-flight downloaded to file:///var/folders/wc/hq9z_0l53sggkbkwcfnw7t700000gn/C/com.apple.appstore/6584 48783/preflight.pfpkg

Mar 30 22:27:25 macbookprodamon.private storeagent[247]: ISCheckPreflightOperation: Running local pre-flight from file:///var/folders/wc/hq9z_0l53sggkbkwcfnw7t700000gn/C/com.apple.appstore/6584 48783/preflight.pfpkg

Mar 30 22:27:25 macbookprodamon.private storeagent[247]: PKDistributionController: Performing disk space check with 57919590400 bytes available on disk, 0 bytes alreay downloaded and 83233792000 required bytes (installSize=43685318656 + fileSize=39233900544 + paddedSize=314572800)

Mar 30 22:27:25 macbookprodamon.private storeagent[247]: PKDistributionController: Insufficient disk space, checking again with reclaimable bytes 0

Mar 30 22:27:25 macbookprodamon.private storeagent[247]: ISCheckPreflightOperation: verified preflight success=0, error=Error Domain=ISCheckPreflightOperation Code=0 "There is not enough disk space available to install the product." UserInfo=0x7fb90371cb20 {NSUnderlyingError=0x7fb9034a7eb0 "There is not enough disk space available to install the product.", NSLocalizedFailureReason=Free disk space check failed for "file:///var/folders/wc/hq9z_0l53sggkbkwcfnw7t700000gn/C/com.apple.appstore/658 448783/preflight.pfpkg", NSLocalizedDescription=There is not enough disk space available to install the product.}, distController=(null)

Mar 30 22:27:25 macbookprodamon.private storeagent[247]: ISCheckPreflightOperation: Error found checking preflight - Error Domain=ISCheckPreflightOperation Code=0 "There is not enough disk space available to install the product." UserInfo=0x7fb90371cb20 {NSUnderlyingError=0x7fb9034a7eb0 "There is not enough disk space available to install the product.", NSLocalizedFailureReason=Free disk space check failed for "file:///var/folders/wc/hq9z_0l53sggkbkwcfnw7t700000gn/C/com.apple.appstore/658 448783/preflight.pfpkg", NSLocalizedDescription=There is not enough disk space available to install the product.}

Mar 30 22:27:25 macbookprodamon.private com.apple.WebKit.WebContent[257]: FRJSInterface: Calling install requirements callback for 658448783 - {

adamID = 658448783;

errorCode = 0;

errorDomain = UnknownDomain;

localizedErrorDescription = "There is not enough disk space available to install the product.";

success = 0;

}

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Answer 8

Linc Davis

Level 10

209,547 points

Mar 30, 2014 8:03 AM in response to Dayday95

You're trying to download a large installer package that will then unpack to an even larger set of installed files. Even if there is enough free space for both, the preflight script may decide that there isn't a large enough margin of safety to avoid an out-of-space condition.

Besides all that, you're running an unsupported hardware configuration with a hard drive in the optical drive bay. I don't know what the effects of that configuration are and I would never recommend it.

I suggest you copy your startup volume to an external hard drive, boot from that, and download the game. You may then be able to copy it back to one of the internal drives.

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Answer 9

Jun 1, 2016 12:27 PM in response to Dayday95

You must have 2 times more space than required to unpack and to create the application. At the moment the size is 41.25GB. You need 90 or more Giga Bytes to install it. Hope i helped u !

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