Hi. I just want to ask if there's a way to delete my files in my stolen phone. Is there a way to do that?
Also, if the one who got my phone trashed my sim card and inserted a new one. Will my Viber messages and photos will be deleted there?
Please can someone help me. Thanks!
iPhone 5, Viber, Lost phone
You posted a similar question regarding your lost device. If you did not have Find My iPhone activated, then there is no way for you to delete files. Did you have a passcode on the device? If so, if someone finds it, they will need to restore it to try and access it. If you have iOS 7 on it, when they try to restore, without your Apple ID and password, they will not be able to activate the device. If you did not have a passcode on the device, then they would have complete access to all of your data, so you need to make sure that you change all of your passcodes.
Access Viber via the web for any further information on how their application works.
Thanks for the reply @connor188, but how can i log in my account in an alternative device if the digit codes will be sent in my stolen sim card. Get it? If there's any way you can tell me more about how, please help me. Thanks
Yes. I did have a similar subject. But I have a different question. I was asking here, if there's a way to delete the files of my viber account via Viber team.
And also I'm asking this "Also, if the one who got my phone trashed my sim card and inserted a new one. Will my Viber messages and photos will be deleted there?" That's the important part for me to know if it's a yes or a no. If this question got anwsered then my viber files will be safe.
All i'm saying I have different questions in different post.
@Connor188
Yes, that's what I'm trying to figure out. I'm hoping the Viber team will read this post.
I sent them e-mails, post, etc. just to answer my questions because I'm really worried if they access my account
Yes I know that. But I just want to post here to. Just to be sure because I saw some viber issue are posted here too. If i'm not mistaken. Just please bear with me. I also contacted them in e-mails and other sites.
And I replied to your issue about a user changing the SIM. See the part where I talked about your phone being locked with a passcode. As far as you accessing information from Viber, you need to contact Viber to ask them. However, if your phone was locked, as I said earlier, then no one could access your files. As far as the SIM is concerned, nothing from the iPhone is written to the SIM. It only contacts your account information from your carrier. If you phone can be accessed, then your Viber account can be accessed, unless it is password protected. I do not use Viber, so I cannot answer that question. Any issues with Viber, as I stated before, should be addressed to Viber to answer. It is not an Apple application.
Yes. I know that it should be addressed by Viber team but I was just hoping if someone here has the same case and can fill me up with the details. But thanks anyway @ChrisJ4203. You helped me solved some things
Hello Lanzilog,
If you have an alternative device then deactivate your account their.
^Connor
Hello Lanzilog,
Sorry but if A verification code is linked to your old number then you will need to contact viber (I don't know contact information)
^Connor
Viber is not an Apple product. Contact Viber support.
The first and easiest question for you to answer is: Was your phone protected with a passcode? If it was, the rest doesn't matter, as they cannot get into your phone.
Yes it was protected with a passcode BUT people here in the Philippines are good at hacking them or something like that. So that's why I'm still worried. 😟
Lost Iphone need deactivation of Viber.
