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what if I cant get into my rescue email for my security questions what can I do to change the email?

Its asking for my security questions and I dont remeber them. So it sends it to an email adress which i dont use or have anymore I dont even know it I was like 10 when I made my account how do I fix this or change the email it sends the answer to

Posted on Mar 29, 2014 10:51 AM

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2 replies

Mar 29, 2014 10:52 AM in response to kstarr8630

Nothing. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.



They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


(103690)

Mar 29, 2014 10:53 AM in response to kstarr8630

The Three Best Alternatives for Security Questions and Rescue Mail


1. Use Apple's Express Lane.


Go to https://expresslane.apple.com ; click 'See all products and services' at the

bottom of the page. In the next page click 'More Products and Services, then

'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple

ID security questions' and click 'Continue'. Please be patient waiting for the return

phone call. It will come in time depending on how heavily the servers are being hit.


2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


A substitute for using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

what if I cant get into my rescue email for my security questions what can I do to change the email?

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