I forgot to answer to the secret questions

I forgot to answer to the secret questions on APP Store also I have 50$ but I can not use it because security questions .


I hope you can send to me then answers or change it.

Posted on Mar 29, 2014 1:39 PM

Reply
4 replies

Mar 29, 2014 1:40 PM in response to shabab.alzahrani

Nobody on these boards can. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.



They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


(103702)

Mar 29, 2014 1:41 PM in response to shabab.alzahrani

Alternatives for Help Resetting Security Questions and Rescue Mail


Due to recent changes in how Apple handles this issue, the most successful

option is #5, below.


1. Apple ID- All about Apple ID security questions.


2. Rescue email address and how to reset Apple ID security questions


3. Apple ID- Contacting Apple for help with Apple ID account security.


4. Fill out and submit this form. Select the topic, Account Security.


5. Call Apple Customer Service: Contacting Apple for support in your

country and ask to speak to Account Security.


Note: If you have already forgotten your security questions, then you cannot

set up a rescue email address in order to reset them. You must set up

the rescue email address beforehand.


How to Manage your Apple ID: Manage My Apple ID

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I forgot to answer to the secret questions

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