HT201363: About Apple ID security questions
Learn about About Apple ID security questions
-
All replies
-
Helpful answers
-
Mar 29, 2014 1:40 PM in response to shabab.alzahraniby Niel,Nobody on these boards can. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103702)
-
Mar 29, 2014 1:41 PM in response to shabab.alzahraniby Kappy,Alternatives for Help Resetting Security Questions and Rescue Mail
Due to recent changes in how Apple handles this issue, the most successful
option is #5, below.
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID
-
Mar 29, 2014 2:23 PM in response to shabab.alzahraniby shabab.alzahrani,But I wnat back the 50$ to card or
I want know the answers of secret questions
and I don't know the second email it is looks a........@hotmail.com
What can i do .
Pleas Apple help me
-
Mar 29, 2014 2:25 PM in response to shabab.alzahraniby Niel,The people who can resolve this issue don't read these boards. You need to contact them through one of the methods posted above instead of waiting for a solution here.
(103707)