HT203167: If you see an exclamation point next to your items in iTunes

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mvmomof2

Q: Songs loaded to iTunes with my CDs no longer available....why?

I have added music via CD to my iTunes library and now they are no longer available.  when i try to play the songs, i get an error "the song could not be used because the original file could not be found.  Would you like to locate it?"  I choose "locate" on the error but it takes me to the browser to find the song and it's not there.  When upgrading to new versions of iTunes, do these songs get lost/dropped??

Posted on Mar 29, 2014 2:58 PM

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Q: Songs loaded to iTunes with my CDs no longer available....why?

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  • by diesel vdub,

    diesel vdub diesel vdub Mar 29, 2014 7:02 PM in response to mvmomof2
    Level 7 (22,030 points)
    Mar 29, 2014 7:02 PM in response to mvmomof2

    Upgrading iTunes does not cause media to disappear from the computer.

     

    The message is telling you that the media is not where iTunes expects it to be.  Either the user or some software on the computer moved (or deleted) the media.  No one here can tell you where that media is.  Find it on your computer or rip the CDs again.