HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Mitche146

Q: Id questions

When I get iTunes to send me an email because I forgot my security questions it doesn't show up and I can't tell which email account it's sending to

Posted on Mar 29, 2014 3:50 PM

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Q: Id questions

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  • by Niel,

    Niel Niel Mar 29, 2014 3:52 PM in response to Mitche146
    Level 10 (314,606 points)
    Mac OS X
    Mar 29, 2014 3:52 PM in response to Mitche146

    If you've checked them all, including spam filters, and don't find the email, you need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

     

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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