HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Moris64

Q: What can I do if i don't remember my answers for the questions when I want to buy an app from the app store?

What can I do if i don't remember my answers for the questions when I want to buy an app from the app store?

iPhone 5c, iOS 7.1

Posted on Mar 29, 2014 4:18 PM

Close

Q: What can I do if i don't remember my answers for the questions when I want to buy an app from the app store?

  • All replies
  • Helpful answers

  • by Niel,

    Niel Niel Mar 29, 2014 4:22 PM in response to Moris64
    Level 10 (314,606 points)
    Mac OS X
    Mar 29, 2014 4:22 PM in response to Moris64

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

     

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

    (103722)