bbigssor

Q: pages file is missing its index.xml file?

all the "pages" files which i have created on my computer recently are saying that they have the file is missing its "index.xml"

 

 

im freaking out because i have two uni assignemnts due and both files aren't opeing!

 

help!

 

i have opened the content of the file.. and all other places are telling me there should be a file called index.zip, in there and to rename it as .pages or to copy off and re open it, or to rename it as zip.xml and try again...

 

nothing is working

iOS 7.1

Posted on Mar 29, 2014 6:42 PM

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Q: pages file is missing its index.xml file?

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  • by Stacy Apple,

    Stacy Apple Stacy Apple Jan 23, 2015 4:13 PM in response to PeterBreis0807
    Level 1 (0 points)
    Jan 23, 2015 4:13 PM in response to PeterBreis0807

    You are amazing, and this is terrible.  Thank you so much!

  • by wavecrest5,

    wavecrest5 wavecrest5 Feb 1, 2015 1:27 PM in response to bbigssor
    Level 1 (0 points)
    Feb 1, 2015 1:27 PM in response to bbigssor

    Try removing the pages app from the dock and then downloading the pages app again (you should no longer receive "the required index.xml file is missing" error message.  Apparently installing a new version of pages doesn't always update the app icon in the dock to the most recent version.

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 Feb 1, 2015 2:17 PM in response to wavecrest5
    Level 8 (35,534 points)
    Mac OS X
    Feb 1, 2015 2:17 PM in response to wavecrest5

    That is wrong advice and you appear to have repeated it all over the forum.

     

    All Pages files no matter what version have the same file extension, .pages, despite being radically different formats and that is the problem. The System does not distinguish between them when you double click on the file, it opens the first version of Pages it encounters.

     

    You need to right click on the file and choose the correct App version for the file. Unfortunately there are no clues to tell you which is which.

     

    If you are unhappy with this and the removal of over 100 features plus the problems with transmitting files across devices, servers and different versions of OS X, rate/review Pages 5.5.2 in the App Store.

     

    Peter

  • by Rachel Gaffney,

    Rachel Gaffney Rachel Gaffney Feb 24, 2015 7:53 PM in response to bbigssor
    Level 1 (0 points)
    Feb 24, 2015 7:53 PM in response to bbigssor

    Oh no... Trying to reread all the posts here and I think I am more confused. Just completed 2 hour paper that needs to be emailed and am getting this error message... Tells you but doesn't advise what to do......... and I still do Not know how to correct this.

     

    Does anyone have a simple explanation of what to do with your document that you simply cannot open?

     

    Only looking for an answer.. please no opinions ! Thanks in advance for any help.

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 Feb 24, 2015 8:17 PM in response to PeterBreis0807
    Level 8 (35,534 points)
    Mac OS X
    Feb 24, 2015 8:17 PM in response to PeterBreis0807

    PeterBreis0807 wrote:

     

    You have 2 versions of Pages on your Mac.

     

    Pages 5 is in your Applications folder.

     

    Pages '09/'08 is in your Applications/iWork folder.

     

    You are alternately opening the wrong versions.

     

    Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.

     

    Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.

     

    Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.

     

    Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.

     

    Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.

     

    Anything that is saved to iCloud is also converted to Pages 5 files.

     

    All Pages files no matter what version and incompatibility have the same extension .pages.

     

    Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.

     

    As ever, open the correct version of Pages for your file.

     

    Instead of double clicking on the file, right click and choose.

     

    Peter

  • by Squidgeybum,

    Squidgeybum Squidgeybum Mar 4, 2015 7:48 AM in response to PeterBreis0807
    Level 1 (0 points)
    Mar 4, 2015 7:48 AM in response to PeterBreis0807

    Thank you , I have solved a problem in work and now look knowledgeable in front of my colleagues because you were right on the money

  • by xcinja,

    xcinja xcinja Mar 7, 2015 5:47 PM in response to Squidgeybum
    Level 1 (0 points)
    Mar 7, 2015 5:47 PM in response to Squidgeybum

    Great advice PeterBreis! I wish I figured that out sooner to right click to use an alternate version of Pages.

     

    I also used another method, which may be more complicated..

     

    but I emailed it to myself and opened it via google drive and used the app cloud convert to convert my file over.

  • by unMike,

    unMike unMike Mar 11, 2015 8:46 AM in response to bbigssor
    Level 1 (0 points)
    Mar 11, 2015 8:46 AM in response to bbigssor

    This worked for me:

     

    Go to https://cloudconvert.com/

     

    Convert your pages files to .doc files and either use Word, or Open office, or open them back up in your Pages.app. When you save them, they will be in the correct format.

  • by DaleCar,

    DaleCar DaleCar Mar 13, 2015 1:07 PM in response to KBroughton
    Level 1 (0 points)
    Mar 13, 2015 1:07 PM in response to KBroughton

    This Works.  Thanks

  • by ZehBug,

    ZehBug ZehBug Apr 14, 2015 2:21 PM in response to KBroughton
    Level 1 (0 points)
    Apr 14, 2015 2:21 PM in response to KBroughton

    Thank you that worked for me.

  • by bumberchute,

    bumberchute bumberchute Apr 24, 2015 7:40 AM in response to PeterBreis0807
    Level 1 (0 points)
    Apr 24, 2015 7:40 AM in response to PeterBreis0807

    Nicely articulated points.  This .xml issue happened to me at mission-critical when I needed Pages to perform well and instead it added intense stress to an already stressful situation - trying to invoice someone to get paid... so I may set up a Genius Bar appointment, just to be able to deliver the message - "what if your Apple store enterprise software refused to ring up sales - you couldn't perform transactions - and to get an answer/fix, you needed to wait 3 days for the Corporate Genius Bar to help - meanwhile no sales could be conducted - that's the situation I was put in... "Get it, Genius?"

  • by carolefrommaple valley,

    carolefrommaple valley carolefrommaple valley May 15, 2015 11:13 AM in response to bbigssor
    Level 1 (0 points)
    May 15, 2015 11:13 AM in response to bbigssor

    I have on my 2009 MacBook Pro both Pages 4.1 and Pages 5.2.2.  I've been having the same problem. After reading all below

    I decided to try something and here's what I learned: If I make sure that both Pages icons on the menu bar are "closed" then I can open any  pages file with

    no problem by double clicking.  At least, its worked today when I tried it out several times.  Therefore, you may not be able to have open

    a file from each of the Pages apps at the same time.

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 May 15, 2015 12:27 PM in response to carolefrommaple valley
    Level 8 (35,534 points)
    Mac OS X
    May 15, 2015 12:27 PM in response to carolefrommaple valley

    That is not true.

     

    I frequently work with both Pages .09 and Pages 5.5.3 open.

     

    OSX will tend to try and open a file with whatever Pages may already be open but that is not guarranteed.

     

    As has been repeated over and over again, right click on the file and choose the correct version to open it with.

     

    Double clicking you are playing Russsian Roulette.

     

    Peter

  • by sudirende,

    sudirende sudirende May 30, 2015 8:11 AM in response to bbigssor
    Level 1 (0 points)
    May 30, 2015 8:11 AM in response to bbigssor

    I have no idea how to find the old Pages to open and save the files for the new one, so this was my workaround.

     

    I used my old iPhone, pulled the document into Pages there, which was able to open it, emailed it as a Word document to myself.  It opened and converted back just fine.  Worked on my iPad which has up to date iOS as well.

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 May 30, 2015 10:31 AM in response to sudirende
    Level 8 (35,534 points)
    Mac OS X
    May 30, 2015 10:31 AM in response to sudirende

    You can't find your Applications folder?!

     

    Peter

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