my itunes wont let me log into my account on itunes store

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my itunes wont let me log into my account on itunes store

I just got a New iPhone 5c. updated my itunes on my windows 7 laptop. now i need to sync the phone with my itunes. when i need to log into my apple id to authorize my phone to this itunes it pulls up a error.

iPhone 5c

Posted on Mar 29, 2014 6:39 PM

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Answer 1

CarlAVII

Community Specialist

Apr 1, 2014 7:36 AM in response to Hanna_Lea

Hello Hanna_Lea,

The following article provides further information regarding this error message and steps to help get you logged into the iTunes Store.

iTunes Store: "Error (-50)" when downloading purchased content

http://support.apple.com/kb/TS1583

Cheers,

Allen

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