Trouble recieving texts
I turned off iMessage but I won't recieve any texts from iPhone users. How do I fix this?
iPhone 5c, iOS 7.1
User profile for user:
jeremy_v
User level:
Community Specialist
Hi johnvu89,
Thanks for visiting Apple Support Communities.
Start with these steps if you do not receive SMS messages after turning off iMessages:
If you can't send and receive SMS
You will need these to send and receive SMS:
- An iPhone
- A strong cellular network connection through a cellular network provider
- A domestic SMS plan from your cellular provider (You might need an international messaging plan to send SMS to an international contact. Contact your carrier for more information)
- A roaming SMS plan when you use a cellular provider's network that is different from your billing cellular provider's network (Learn more about roaming and contact your carrier for more information.)
To resolve issues sending and receiving SMS, follow these steps
- Go to Settings and turn airplane mode off.
- Make sure that you have a cellular network signal in the status bar of your iPhone. If there's no signal, learn more about troubleshooting no service.
- Restart your iPhone.
- Tap Settings > General > Reset > Reset Network Settings on your iPhone.
- Remove your SIM card and insert it again.
These steps come from this article:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
If the behavior persists, see the "If you still can't send or receive SMS, follow these steps" section for more help.
Regards,
Jeremy