how to fix cannot be restored because it contains files used by another application

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how to fix cannot be restored because it contains files used by another application

my shuffle says needs to be restored but when i try to restore it wiped it clean and then pop up says cannot be restored because it contains files used by another application.....????????????????

Posted on Mar 29, 2014 9:02 PM

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Answer 1

Mar 30, 2014 8:36 PM in response to tigerleo0729

If you have not already, disconnect the shuffle, and try restarting your computer. Then, run iTunes. Connect the shuffle and immediatey try doing the Restore again.

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