1 Reply Latest reply: Apr 1, 2014 7:37 AM by sterling r
12pigs4lyfe Level 1 Level 1 (0 points)

I have an iPhone 4s and when I'm at home my wifi connection flickers to being connected and not being connected. At home is the only place that does this, I don't have a problem anywhere else. What is the problem, and how can this be solved?


iPhone 4S, iOS 7.1
  • sterling r Community Specialists Community Specialists (5,450 points)

    Hello 12pigs4lyfe,

     

    It sounds like you are experiencing issues on your phone when connected to your home Wi-Fi, but the phones Wi-Fi connection seems to work without issue everywhere else. I recommend starting by checking for possible interference in your home with this article:

     

    Wi-Fi and Bluetooth: Potential sources of wireless interference

    http://support.apple.com/kb/ht1365

     

    If the issue persists try these troubleshooting steps from the article named:

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

    1. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    2. Restart your iOS device.
    3. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    4. Tap TS4562--i-01.png and Forget this Network.
    5. Try to connect to your desired Wi-Fi network.
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    6. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    7. Update your device to the latest version of software.
    8. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

    Wi-Fi disconnects or signal strength is less than expected

    1. Move closer to the Wi-Fi router (access point).
    2. Check for sources of potential interference.
    3. Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
    4. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings

     

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling