Apple Event: May 7th at 7 am PT
Hi, the sound keeps dropping out on my ipad2 - and will only work with head phones. This seems to happen for no reason when I am using the pad - and not when I am messing around with any settings?
It usually comes back on by morning, but is lasting for less and less time each day
Does anyone have any suggestions? As far as I am aware, nothing has been changed, and I have checked the locked setting button - but no joy
iPad 2 Wi-Fi, iOS 7.1
Hello DuncP76,
Thank you for the details of the issue you are experiencing with sound on your iPad. I recommend the following steps for an issue like this (the steps refer to an iPhone but are also applicable to the iPad):
- Verify that the volume is set to a level you would normally be able to hear.
- Ensure that there is nothing plugged in to the headset jack or the dock connector.
- If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
- Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
- If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
- If the iPhone is paired with a Bluetooth headset or car kit:
- Try turning off Bluetooth.
- If you experience difficulties with the Bluetooth feature, followthese troubleshooting steps.
- Restart the iPhone.
- If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
- If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
You can find the full article here:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thank you for using Apple Support Communities.
Best,
Sheila M.
Sound drops out on ipad2
