HT200197: Get help with audio, video, or power on Apple TV

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Ruar55

Q: Apple TV not working

I installed Apple TV for the first time yesterday and it was working perfectly. I turned it off for two hours and then turned it back on and it won't work. All that I see is a picture of the apple modem with a cord being plugged into the iTunes symbol.

AppleTV 2

Posted on Mar 30, 2014 3:12 AM

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Q: Apple TV not working

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  • by Rudegar,

    Rudegar Rudegar Mar 30, 2014 4:42 AM in response to Ruar55
    Level 7 (28,561 points)
    Apple TV
    Mar 30, 2014 4:42 AM in response to Ruar55

    that mean the firmware crashed and the appletv require you to get an microUSB cable and plug it into the appletv and the other end into a computer running itunes which will let you restore the firmware