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I was trying to update the latest IOS software when it prompted me that "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes".
When I select restore iPhone, it prompted me with "iphone could not be restored. An unknown error occured (14).
How do I resolve this?
iPhone 5, iOS 6, was trying to update latest IOS sof
Hello, loyal iphone user.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend when receiving error 14.
Check USB connections
Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Cheers,
Jason H.
my iphone couldn't be restored. An unknown error occured (14). How do i resolve this?
