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Helpful answers
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Apr 1, 2014 10:43 AM in response to DrKahanamokuby norm123,Hello DrKahanamoku
Start with the article below to troubleshoot issues with connecting your Apple TV over Wi-Fi. The second article will also give you more settings to check against for a proper connection.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Regards,
-Norm G.
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Apr 19, 2014 10:49 PM in response to norm123by katinak67,I have been through all the troubleshooting articles, and my 3rd gen Apple TV still won't connect to my wifi (Airport Express). I am not having connectivity issues with any of my other Apple devices, I have called my internet provider and they are not having any issues. And the nearest Apple Store is located 400 miles away, one way. Do you have any other suggestions other than the troubleshooting article and the recommended settings article?
Thank you.
