Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

icloud praplem

I have a problem I forgot password for iCloud

How do I retrieve my password

Knowing that I do not know which email i used when I opened the account cloud and when I bought the new device backup from my old phon 4 to setup my new phon5 the same account I have two devices in the same iclaud one works and the other does not work

iPhone 4, iOS 7.1, iphone 5

Posted on Mar 30, 2014 8:54 AM

Reply
3 replies

Mar 31, 2014 9:01 AM in response to fhd888

fhd888 wrote:



If you don't have your Recovery Key or are unable to receive messages at your trusted device,



I don't know why you posted this, but if you are trying to access your Apple ID and have two-step verification enabled, you will not be able to unless you have at least two of the following:


  • Your Apple ID password
  • Access to one of your trusted devices
  • Your Recovery Key


Without two of these three you will not be able to access your ID. See http://support.apple.com/kb/HT5577 for details.

icloud praplem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.