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no sound comes out of my nano

I just charged my nano and sync'd songs but when I plug in the apple ear buds no sounds comes out of the nano. The ear buds work on my iphone. Any suggestions?

iPod nano, iOS 7.1

Posted on Mar 30, 2014 11:15 AM

Reply
3 replies

Apr 1, 2014 6:46 AM in response to maryyerardi

Hello there, maryyerardi.


The following Knowledge Base article offers some good basic steps and recommendations for troubleshooting your Nano:


iPod nano (5th generation): Sound through speaker with headphones connected

http://support.apple.com/kb/ts3186



1. Verify that there's no debris in the headphone port.

2. Connect and then disconnect the headphones.

3. Verify that the headphone connector is pushed in all the way, so that the headphone's plug shell is flush with the headphone port, like this:

User uploaded file

4. Try resetting the iPod:

  • Toggle the Hold switch on and off.
  • Press and hold the menu and center buttons simultaneously until the Apple logo appears.
  • If you need assistance with resetting your iPod, see this article.

5. Try another set of Apple headphones.

6. If you have tried all the previous steps and you still hear sound coming from the speaker when the headphones are connected, your iPod may need service.


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

no sound comes out of my nano

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