Q: OS X Mavericks v10.9.2 Update will not install after restart

Question

Shortfuse01

Level 1 (0 points)

Q: OS X Mavericks v10.9.2 Update will not install after restart

My iMac continues to say I need to restart in order to install 10.9.2 but after restart it freezes up on the restart and then I have to shut down with power button. It always restarts after power shut down but then continues to say it needs to be restarted in order for install. This as been going on for weeks. I contacted Apple support - they want me to pay $ 19.99 so they can tell me how to fix their update! This is the first dissatisfied call to Apple I have had, hope it's not a trend!

iMac (21.5-inch Mid 2011), OS X Mavericks (10.9.1)

Posted on Mar 30, 2014 11:08 AM

I have this question too

Solved

el_mancebo

Level 2 (395 points)

iPhone

A:

Try to start in safe mode, pressing shift key.

Can you repair the disk from recovery partition? cmd+r -> disk utilities -> first aid

Can you have access to your applications directory? look for the copy mavericks installer and reinstall.

Several things to try keep pushing.

Posted on Mar 30, 2014 1:36 PM

Q: OS X Mavericks v10.9.2 Update will not install after restart

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by dianeoforegon,

dianeoforegon Mar 30, 2014 1:43 PM in response to Shortfuse01
Level 5 (5,758 points)

Mac OS X

Mar 30, 2014 1:43 PM in response to Shortfuse01

I suggest you backup your data to an external drive as a clone. If your drive has issues you want to be sure your data is safely backed up.

Both of these applications are free to clone. You will need to purchase an external drive.

SuperDuper! http://www.shirt-pocket.com/
CCC http://www.bombich.com/download.html

If the Safe boot fails to help, I would boot into the Recovery Drive and run Repair Drive using Disk Utility. You cannot repair your drive while you are booted from the drive.

If this still fails, boot back into the Recovery Drive and re-install Mavericks.

Boot into Recovery Drive.

Hold down Command R key when restarting.

http://support.apple.com/kb/HT4718
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by Eric Root,

Eric Root Mar 30, 2014 2:04 PM in response to Shortfuse01
Level 9 (74,100 points)

iTunes

Mar 30, 2014 2:04 PM in response to Shortfuse01

Try running the combo update.

10.9.2
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by Shortfuse01,

Shortfuse01 Apr 2, 2014 9:44 PM in response to el_mancebo
Level 1 (0 points)

Apr 2, 2014 9:44 PM in response to el_mancebo

Thank You!! el_mancebo - the safe restart solved the problem!!!! Yay!!!!!!
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Accepted Answer · Mar 30, 2014 1:36 PM

el_mancebo

Level 2 (395 points)

iPhone

Mar 30, 2014 1:36 PM in response to Shortfuse01

Try to start in safe mode, pressing shift key.

Can you repair the disk from recovery partition? cmd+r -> disk utilities -> first aid

Can you have access to your applications directory? look for the copy mavericks installer and reinstall.

Several things to try keep pushing.

HT204448: About the OS X Mavericks v10.9.2 Update

Q: OS X Mavericks v10.9.2 Update will not install after restart

All replies

Helpful answers

by el_mancebo,Solvedanswer

by dianeoforegon,

by Eric Root,

by Shortfuse01,

HT204448: About the OS X Mavericks v10.9.2 Update

Q: OS X Mavericks v10.9.2 Update will not install after restart

All replies Helpful answers

by el_mancebo,Solvedanswer

by dianeoforegon,

by Eric Root,

by Shortfuse01,

All replies

Helpful answers